VineAccess takes advantage of the latest Internet technology and relies upon
your computer having a current Internet browser. VineAccess was written
specifically to support only Microsoft Internet Explorer version 5.5 and greater
and Mozilla Firefox 1.1 or greater.
If you are not running at least IE version 5.5 or Firefox 1.1, you must upgrade your browser
for VineAccess to function correctly. If you do not, the system may not
function as you would expect. Problems may include pages not loading properly,
data not saving correctly and JavaScript errors.
To check which version of Internet Explorer you are running, click on the
Internet Explorer “Help” menu on your computer and then select “About Internet
Explorer”.
You also need to ensure that you have JavaScript enabled, this is not the same
thing as Java.
For Microsoft Internet Explorer click “Tools” on the menu bar at the top of the
page, and select “Internet Options”.
Under the Advanced tab, check that JavaScript is not disabled.
Under the Security tab click the “Custom Level” button, and check that
Scripting is not disabled. (using the default security level should work)
For Mozilla Firefox click "Tools" on the menu bar at the top of the page, and
select "Options".
On the Content tab, check that JavaScript is not disabled.
Under the Privacy tab click the "Allow sites to set Cookies" box.
You can download the latest version of Mozilla FireFox for FREE from
the Mozilla website. The download address is:
http://www.mozilla.com/firefox/
You can download the latest version of Internet Explorer for FREE from
the Microsoft website. The download address is:
http://www.microsoft.com/ie
Microsoft also strongly recommends that you run Windows Update regularly to ensure that your computer is protected by having
the latest security patches and bug fixes installed. Windows Update is also a FREE
service available at the following address:
http://windowsupdate.microsoft.com/
TIP: Running Windows Update can take a long time to download everything it needs to, particularly the first time you run it.
If it’s going to take a long time, start it running before you go to bed and it
will be finished in the morning.
For further information contact us